ORDERS, SHIPPING & RETURNS
REFUNDS, RETURN & EXCHANGES
All sales are final due to the handmade nature these products. In certain cases, pieces may be exchanged at Heirloom Culture’s discretion within 10 days of purchase. Please contact us directly to discuss your order. The customer is responsible for all shipping costs for exchanges.
Personalized or custom items are always final sale.
CARING FOR YOUR PIECES
Be sure to care for your Heirloom Culture art and accessories the way you would any fine art or couture clothing. Protect your wall hangings from dust and lint by cleaning nearby areas and dusting away from the art. Remove jewelry before coming into contact with water.
SHIPPING & TAXES
We ship to the United States and Canada. Orders will ship within 2 to 4 business days.
For international orders, please email firstname.lastname@example.org
State sales tax will be applied to all orders shipped to California.